CMA Debt Centre Greenwich Benefit Support volunteer, you will support our Money Mentors. You will provide them with up-to-date and relevant information about changes to benefit entitlements.

As a CMA Debt Centre Greenwich Benefit Support/Form Filler volunteer, you will be:

• Supporting in case work covering the full range of benefits entitlements
• Researching changes in benefit entitlements and their implications so that those accessing our service can make informed decisions.
• Supporting the client to complete the appropriate application(s) to maximise their income, including those relating to benefits.
• Maintaining the benefits changes records 
• Networking with Local Authorities and Voluntary Organisations, maintaining and promoting strong working partnerships to the benefit of clients
• Able to work flexibly, with Line Manager support given
• DBS Enhanced holder for vulnerable adults (if you do not have this we are willing to apply for this)

Attributes and qualities for the role:

• Active listening
• Share the vision of Christ
• Non judgemental
• Empathy with those with mental health
• Caring and compassionate
• High standard of both verbal and written communication
• Awareness of financial/budget planning

What’s in it for you?

• Serving God’s people in your local community
• Access to full welfare benefits training, on going training and relevant welfare benefit updates
• Opportunity to develop and enhance your skills, knowledge and experience
• Support from a friendly prayer led team  – meeting a wide range of people